First off I want to say a very sincere thank you to everyone who has ordered the shirt for Tommy Rivs. We never could have imagined this would take off quite like it did.
For the sake of full transparency, John Peel, the iFit Trainer who put the Go Fund Me together contacted me shortly after we posted the shirt. John and I had a great conversation and he let me know he would reach out to Tommy’s family this morning about the shirt being available.
At the request of Tommy’s family we have frozen the sale of the shirt for now. They would like some time to process and see how Tommy feels about things.
To those of you who have reached out to us about the sale of this shirt, we appreciate you so much. Our aim is to be 100% transparent in what we sell and how we give back. Our intention in making this shirt available was to fully support a man who has given so much insight, inspiration, and motivation to so many of us.
I know many of you will have questions and I have put together a few of those with answers below.
Why didn’t you reach out directly to Tommy’s family?
Our aim was to not interject in what we know has to be a very difficult period of their lives.
How long will this shirt be frozen/unavailable?
We can’t say with exact certainty as we want Tommy’s family to have as much time as they need with this. In the event we don’t hear back in the next 7 days (July 29th), we will issue full refunds to all who have ordered.
How can I get my money back now?
If you do not want to purchase a shirt or wait until we hear back, we understand. You can fill out the form on our contact us page or email email@example.com and ask for a full refund.
Our goal through every item we have sold has been to support the causes that matter to runners and the running community as a whole. The number one thing we never aimed to do is upset or disappoint anyone along the way.
We will continue to send our very best wishes to Tommy and his family through this time and keep you all up to date as quickly and transparently as we can.
Regardless of the outcome of this shirt, we encourage everyone to donate to the Go Fund Me that John Peel has established.
We will continue to share updates on our website, along with Instagram and Facebook as we get them. Thank you again for your support, your questions, and your willingness to help us give back to support Tommy and his family.
For the Run, Founder